Available for L1 IT Support Roles

Shubham
Kumbhar

IT Support & Service Desk Engineer

Entry-level IT professional with hands-on expertise in Windows Server, Active Directory, Microsoft Entra ID, and Microsoft 365. Building secure, reliable infrastructure from the ground up.

Get In Touch View Projects
10+
GPOs Configured
30+
Users Managed
99.9%
Uptime Achieved
2
Domains Integrated
01

Technical Skills

🖥️
Windows Server
Windows Server 2022, AD DS, DNS, DHCP, Domain Controller setup and management
🗂️
Active Directory
Users, Groups, OUs, GPO configuration, ADC, account lockout troubleshooting
☁️
Microsoft Entra ID
Azure AD, Hybrid Identity, MFA, SSO, Entra Connect integration
📧
Microsoft 365
M365 Admin Center, user provisioning, license management, access control
🐍
Python & SQL
Data types, control structures, functions, scripting for automation tasks
🐧
Linux
System administration, process & service management, CLI proficiency
🌐
Networking
TCP/IP fundamentals, DNS resolution, DHCP, basic network troubleshooting
🎫
ServiceNow
Incident ticketing, ITSM workflow, SLA management, support queue handling
02

Projects

Home Lab Project
Active Directory & Hybrid Identity Lab
Windows Server 2022 AD DS GPO Entra ID MFA SSO DNS DHCP

A comprehensive enterprise-grade home lab simulating a real-world hybrid IT environment — from on-premises Windows Server infrastructure to cloud-integrated Microsoft Entra ID identity management.

  • Deployed Windows Server 2022 Domain Controller and configured Active Directory Domain Services (AD DS) from scratch
  • Implemented and maintained 10+ Group Policy Objects (GPOs) enforcing security policies and standardized environments for 30+ users
  • Built a redundant Additional Domain Controller (ADC) with automated failover, ensuring 99.9% uptime for critical domain services
  • Troubleshot login issues, account lockouts, DNS resolution failures, and GPO application errors
  • Integrated on-premises Active Directory with Microsoft Entra ID using Entra Connect, establishing seamless hybrid identity management with verified authentication flows
Certification
Python Programming — Udemy
Python Data Types Functions OOP

Completed a structured Python certification focused on building strong programming fundamentals applicable to IT automation and scripting.

  • Strengthened core Python fundamentals including data types, control structures, and functions
  • Applied concepts through hands-on practice projects and exercises
  • View Certificate ↗
03

Education

2024 – 2026 · Ongoing
Master of Computer Application (MCA)
JSPM's Jaywant Institute of Management Studies, Pune
CGPA: 7.79
2021 – 2024
BBA (Computer Application)
Tuljaram Chaturchand College of Arts, Commerce and Science, Baramati
CGPA: 7.32
2020 – 2021
Higher Secondary (12th)
Maharashtra State Board of Secondary and Higher Secondary Education, Pune
Percentage: 87.17%
04

Contact

Let's Work
Together.

I'm actively seeking L1 IT Support and Service Desk roles. If you're looking for a motivated engineer with hands-on technical depth and a drive to keep learning — let's connect.

📍 Pune, Maharashtra, India  ·  🌐 English · Hindi · Marathi
Email shubhamkumbhar2447@gmail.com
Phone +91 83800 11217
LinkedIn shubham-kumbhar-540481257
Portfolio www.cloudlike.online